Shipping & Delivery
We aim to deliver your order as quickly and accurately as possible. In this document you will find all information regarding our shipping and delivery policy.
Processing Time
Orders are processed within 1 to 3 business days. Once your order has been dispatched, you will receive an email with tracking information.
Delivery Time
The average delivery time is 3 to 7 business days depending on your location. Please note that delivery times may be extended during busier periods or due to customs processing.
Shipping Method & Origin
All orders are shipped directly from our supplier in China. Depending on the destination country, customs duties or import charges may apply.
Shipping Costs
Shipping costs are displayed at checkout and depend on weight, destination, and the chosen shipping method.
Responsibility During Shipping
If the tracking information shows that the parcel has been delivered, responsibility transfers to the customer.
Please ensure your address is correct. Any errors must be reported within 24 hours of placing the order.
Contact
If you have any questions regarding shipping, feel free to contact us at:
info@maeveandelara.com